Danville Redevelopment & Housing Authority

GENERAL DEFINITION AND CONDITIONS OF WORK: 
Performs difficult professional work managing the rental Property of the Authority and does related work as required. Performs work planning and supervising the overall maintenance of Authority rental property; does related work as expected. Work is performed under the regular supervision of the Public Housing Director and Executive Director/CEO. Supervision is exercised over subordinate clerical personnel.

This is medium work requiring the exertion of up to 20 pounds of force occasionally and 10 pounds of force frequently or consistently to move objects, and some light work requiring the exertion of more than 20 pounds of force occasionally to move objects; the job requires climbing, stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal verbal word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving minor defects and/or small parts, determining the accuracy and thoroughness of work, operation of motor vehicles and equipment and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions, extreme cold, excess heat, noise, vibration, hazards, and atmospheric conditions.

ESSENTIAL FUNCTIONS/TYPICAL TASKS: 
Serving as property manager;

  • Promote Good Customer Service
  • Plans and coordinates with Facilities Managers to repair and maintain buildings, facilities, and equipment.
  • Processes annual recertifications
  • Processes interims
  • Processes and coordinates warrants, court cases, and evictions
  • Provides orientation and counseling to residents
  • Prepares and Maintains vacancy and lease-up reports
  • Markets apartments
  • Reviews applications, determines and verifies income eligibility
  • Selects applicants for housing based on priorities, preferences, rent ranges, and available units
  • Shows and leases apartments, briefs new residents on leases, project rules, regulations, and grievance procedures
  • Collect and Maintain Security Deposits
  • Collects Rent and Processes Deposits
  • Enforces the collection of rents
  • Process Monthly Rent Charges
  • Creates and Enforces re-payment plans
  • Hears and investigates resident complaints, provides advice and assistance, develops possible solutions, and refers complaints to the Fraud Investigation Unit.
  • Investigate potential lease violations or disturbances by the resident
  • Plans and coordinates Maintenance work on assigned Property
  • Schedules projects, inspects project grounds, makes notes of landscape or building maintenance work required
  • Reviews maintenance work orders and reports on action taken
  • Approve work order charges and close out work orders
  • Performs supervisory activities such as assigning work to assistant property managers, evaluating performance and providing performance counseling, interpreting rules and policies, assigning overtime, enforcing disciplinary actions, etc.;
  • Receives and processes service calls, prepares work orders
  • Inspects work performed by assistant property managers
  • Inspects all vacant units and coordinates needed repairs
  • Conducts bi-annual inspections of public housing units; counsels residents about problems noted, and follows up after inspections
  • Inspects housing units for condition and determines serviceability of appliances
  • Works with modernization program for improving building and grounds
  • Promotes DRHA Self-Sufficiency Programs and refers interested residents
  • Prepares letters and bulletins to residents and local services agency representatives regarding housing project activities, policies, etc
  • Implements new policies and procedures
  • Attends staff meetings
  • Performs related tasks as required

KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of the principles and practices of rental property management; thorough understanding of Federal guidelines governing assisted housing; general knowledge of real estate practices concerning lease agreements; ability to establish and maintain effective working relationships with governmental officials, residents, the general public, subordinates, and co-workers; ability to plan, organize and supervise the work of subordinate employees; skill in recognizing and solving complex interpersonal problems concerning occupants of rental housing units; ability to speak and write clearly and effectively; ability to prepare and supervise the preparation of records and reports.

EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from an accredited community college with major course work in business administration or related field and extensive progressive experience in the field of rental housing, experience in a supervisory capacity, and some experience in counseling.

SPECIAL REQUIREMENTS:
Certified Public Housing Manager.
Must possess a valid Virginia or North Carolina driver’s license.

Submit resume and cover letter to mkirby@drhava.com